How You Can Fix Guardian Tales Platform Error 500?

Guardian Tales is the most fascinating and best mobile game that attracts the attention of many users because of its engaging storyline, quests and characters.

However, you may often face errors while playing the game, as you notice on other platforms. One such error in this game is Guardian Tale Platform Error 500.

Though it is an annoying error that you often face, there are some ways to fix the error and enjoy your game. This article will explore the reasons behind this error and troubleshooting steps to fix the error.

Understanding Guardian Tales Platform Error 500

Guardian Tales

Guardian Tale is the most famous mobile game because of its attractive graphics, vibrant communities, charming characters and engaging gameplay. However, the game may undergo issues that other games and platforms face.

However, the error is a bit complicated to resolve. But by following certain steps, you can fix it without quitting the application. Error 500 is the common code. However, some of the players may often check when they are launching the game or, most of the time, even during gameplay. But before stepping ahead, you must know how to fix it!

What Is Guardian Tales Platform Error 500?

Error 500, which is also called internal server error. It is a common error that indicates something is wrong with the server. It means error 500 in the game shows that there is some issue in your game, or maybe it will be unavailable temporarily. As a result, this error can disturb your gaming experience.

Common Reasons for Guardian Tales Platform Error 500

Guardian Tales

First, you need to know the common causes of error 500 in your Guardian Tale game. So let’s explore:

1. Server Overload:

One among all other common reasons is that maybe your game is experiencing server overload. This is because many players start engaging in the game or online events at the same time. As a result, it may cause overloading of the server and lead to error 500.

2. Maintenance or Downtime:

Guardian tales commonly require updates and maintenance to add new content and features. So, during these times, a game server is often unavailable. It means when you want to play the game during this time, you may face error 500.

3. Connection Issues:

Most of the time, there is no error on the game server, but the error is because of internet connectivity issues. Weak or unstable internet may become the cause of error and disruption in gameplay.

4. Server-Side Errors:

Infrequently, error 500 is due to server-side errors such as server misconfiguration, bugs and other unexpected errors.

Can You Really Fix Guardian Tales Platform Error 500?

The “Platform Error 500” can be fixed or not, depending on its underlying cause. If it is a server-side issue, the game’s developers or platform administrators are responsible for resolving it. Therefore, while you can take some initial steps to troubleshoot and stay informed, the final resolution typically rests with the game’s support team and developers.

Platform Error 500″ in Guardian Tales typically points to a server-side issue or an error within the game’s platform. This type of error usually cannot be fixed by players individually, as it is not related to your device or account settings. Instead, it is typically the responsibility of the game’s developers or platform administrators to identify and resolve the problem.

In many cases, server-related errors like “Platform Error 500” are temporary and may be resolved by the game developers or platform administrators. It’s a good practice to wait for some time and try accessing the game again later.

Ensure that you have the latest version of the game installed on your device. Developers often provide recent updates and other popular patches to fix bugs and server issues. Updating the game might resolve the problem if it’s a known issue.

How You Can Fix Guardian Tales Platform Error 500?

Till now, you have an idea about the common reasons for error 500 in the Guardian Tale platform. Now is the time to explore the solutions to fix this issue to get back to attractive gameplay:

Check Server Status:

Before following any steps to fix the issue, it is good to check the server status to notice any issues. Make sure to visit the official site or social platform for Guardian Tale to check if there is any update which relates to server maintenance. If there is any maintenance, then you need to wait until it is completed.

Clear Cache and Cookies

Make sure to clear all cookies and caches if you notice any error, such as 500, while playing the game. You can do it by the following steps:

  1. Go to the settings of your device
  2. Find the app section
  3. Go to Guardian Tale in the installed apps and click on it
  4. Now, choose the storage option
  5. Click on the clear cache and cookies
  6. Then, go back to your game and enjoy it without any errors. 500

Disable Browser Extensions

When you play Guardian Tale on any web browser, the error 500 may be because of extensions or add-ons. So, in such a case, you need to disable all browser extensions and check if there is any error in the game.

Check Internet Connection

Unstable internet is the main cause of error 500. So when you face this error, it is recommended to secure your better internet connection to play the game.

While Wi-Fi users, they need to switch to a wired connection. You may also reset the router or contact the internet provider to fix your connection issue.

Update the Game

Most of the time, you don’t update your game, which may result in error 500. So make sure to update your game with the latest version to enjoy it with better performance.

Developers often release updates to resolve bug issues and enhance the stability of the game. So, you need to regularly check the updates for Guardian Tales. After the update, check if there is still any error.

Restart your Device

Most of the time, there is not much issue, while a simple restart of your device can solve the issue. So restart the device, relaunch your game, and enjoy playing.

Reinstall the Game

If none of the above-stated troubleshooting methods work, then it is time to reinstall the game. First, you need to uninstall the game from your mobile, then go to the app store and reinstall the game.

Remember that when you uninstall the game, it may cause a loss of locally stored game progress. So you must ensure to back up your game progress via cloud save before uninstalling the game.

Contact customer support

If reinstalling is also unfruitful, then don’t panic and contact the customer support of the game to fix the issue. They have skills to help you in error fixing or offer you some solutions to resolve error 500 in the Guardian Tales game.

To find customer support or contact information, you have to visit the official site of Guardian Tales. This way, you can enjoy 24/7 customer support without facing many issues.

Preventing Guardian Tales Platform Error 500

However, it is somehow difficult to prevent errors completely. But there are some steps that may help you lower the chances of error 500 in your Guardian Tales game:

Keep the Game and Device Updated

Make sure to regularly update your game and device to the new version. Developers often release updates for games to fix bugs and enhance performance. Moreover, an update of the device ensures that your device is compatible with the game.

Maintain a Stable Internet Connection

Make sure to keep your internet stable and secure while playing Guardian Tales to avoid any errors or other issues. No need to frequently switch between different networks because it may cause disturbance to your game.

Avoid Excessive Background Tasks

No need to run unnecessary apps on your device as these may cause errors. So make sure to uninstall or disable all apps to minimize the risk of error 500. This is because background apps may consume more power, bandwidth and memory, which may affect your gaming experience.

Monitor System Resources

Make sure to check the available resources, such as storage space and RAM. When your device has fewer resources, it may cause disturbance in the game and increase the risks of error 500.


Guardian Tales platform error 500 is a most common issue that you may often face while playing the game. So, after following the above-mentioned steps, you can fix the error and enjoy your smooth game.

Make sure to regularly update the game, improve your internet connection and contact customer service if required. After this, you will surely enjoy error 500 free smooth games of Guardian Tales.

Frequently Asked Questions:

Why am I getting Guardian Tales Platform Error 500?

You may often face this error that may be because of server-related issues, internet connectivity and old game versions. So, when you follow the troubleshooting steps, you can fix this issue.

How can I clear the cache and cookies?

At first, you have to visit the settings of your device and then find the app storage setting. After that, click clear cache or clear data.

Will reinstalling the game delete my progress?

Yes, reinstalling the game may delete your local stored progress. So, in such a case, you need to back up your progress via cloud save.

How long does it take for customer support to respond?

Customer support response duration may be changed based on the developer of the games and the number of questions. That is why you should contact the official support centre to get an instant response.

Can I play Guardian Tales on multiple devices?

Yes, you can play this game on many devices. But make sure to backup your data from the cloud save or create an account to enjoy smooth synchronization.

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